Complaints

YOUR complaints

Download the complaints management form here, fill it in and send it to us for support via the address reclamationml@coris-bank.com Your complaints are also admissible through the channels below:
  • Call +223 20 70 59 00 / 66 74 30 08
  • Email to: reclamationml@coris-bank.com
  • Physical mail: river district, Bd Abdelaziz Bouteflika, 03 BP 75 Bamako - Mali
  • You can also fill in the fields of the form below to send us your complaints directly.

The processing time is a maximum of 30 days.


Enter the first 6 and last 4 digits of your card